Quick answers to our most common questions.
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Quick answers to our most common questions.
Payment is processed within 24 hours of you accepting the offer and after inspection of the items.
Enter the weight for each carat type into the gold or platinum calculator. If you accept the estimate, submit the offer. When we receive your package we will weigh and assay each carat individually and pay according to the confirmed purity at the current market rate. So you receive the correct amount.
Yes. All items are tested on receipt to establish exact carat/purity and we will base our offer on the verified results, ensuring you are paid for the true precious-metal content.
Scrap gold value is determined by purity, total weight and current market rates. We provide transparent valuations that reflect those factors.
Use a buyer who professionally tests items and prices them fairly. Our team conducts industry-standard testing to determine purity and aims to offer competitive payments for your metals.
No. Unmarked items can still be sold; we test them to confirm purity and establish their value.
After completing your offer you can request a prepaid insured Royal Mail Special Delivery bag or post the items yourself. We recommend Special Delivery because it is traceable and insured. Prepaid bags are dispatched within 24 hours and include £500 insurance by default; increase the cover at the Post Office if needed.
Not at all. We weigh items on our calibrated scales (accurate to 0.1 g) when they arrive, so an exact pre-shipment weight is not required.
If there is any discrepancy between weights, we will notify you immediately and explain the difference.
If you use Royal Mail Special Delivery you can track delivery on the Royal Mail website. We also usually assess consignments promptly and contact you once items have been received and inspected.
We cannot pay until items are received and checked. Once inspected, we issue payment (cheque or bank transfer) within 24 hours. If you accept FPS (Fast Payment Service), funds typically arrive within about two hours after we send them.
If you decline our offer we will return your items by Royal Mail Special Delivery. If you accept the offer and request payment, the transaction is final and items are processed and cannot be returned.
If market prices rise by the time we receive your items, we will pay the higher per-gram amount. If prices fall, we may need to adjust the offer downward to reflect the market.
Yes – we buy various gold colours, including white and rose gold.
You can request a cheque (fee £2) or a same-day bank transfer free of charge. If your bank accepts FPS, you will generally see funds within about two hours; otherwise standard bank transfer timings apply.
Write your transaction ID on a piece of paper and include it with the items so we can identify your consignment on arrival.
Use the price calculator to estimate value, then request a prepaid insured Special Delivery bag or send the bars yourself. Contact us for specific instructions if needed.
Yes – selling gold is legal in most jurisdictions, including the UK. Regulations can vary by location and quantity; we comply with all applicable rules.
Many people sell unwanted gold to quickly convert it into cash. It is an easy way to realise value from old jewellery, coins or other gold items you no longer need.
We aim for transparency and fairness in every transaction. Our process is professional and honest, and we strive to give customers clear, reliable valuations and secure handling.
Yes. We buy gold jewellery regardless of condition and value items according to metal content and purity rather than cosmetic condition.
Offers are based on current market gold rates and industry-standard testing. You can also use our online calculator for an instant estimate to compare offers.
We use certified, regularly calibrated precision scales for weighing – accurate to industry standards. You are welcome to visit our premises to see the process in person at Gold Forever UK Ltd, 467 Dudley Rd, Blakenhall, Wolverhampton, WV2 3AF.
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